Frequently Asked Questions
Have questions about building, maintaining or just owning a pool? We've assembled some questions below to help you know what to expect.
HOW DOES THE CONSTRUCTION PROCESS WORK?
First, our staff will work with you to finalize the design, add-on options, decking and other such details. Once all details are finalized, we will begin by grading the site and forming it into the necessary shape. We'll then proceed with pre-plumbing and electrical, wall construction, decking, landscaping, and accessories. Although the construction process may be unsightly, the final process will be the envy of your neighborhood.
CAN YOU HELP ME DESIGN THE BEST POOL FOR MY BACKYARD?
Certainly! Our staff will help you select the right size, shape and overall layout of the best pool for the area you have to work with. We understand that each home is different and each homeowner's tastes and styles are different. We will help you with all of the details, including any add-on options, such as waterfalls, landscaping, etc. that you want to include.
CAN YOU HELP ME WITH FINANCING MY POOL?
Financing is perhaps the most frequently asked question from consumers. At today's low rates, your bank or credit union should provide for the best options.
WILL YOU SUPPORT AND MAINTAIN MY POOL AFTER IT'S COMPLETED?
We build relationships. Just because we've completed your pool does not mean that our relationship ends. We will be with you to help maintain your pool long after it's finished. If you would like to have our team of professionals make weekly visits to your backyard and maintain your investment in fun, just contact our Service Department for details.
HOW CAN I BE ASSURED YOU'RE USING QUALITY PARTS AND EQUIPMENT WHEN BUILDING MY POOL?
We use only the best parts and equipment available in the industry. When speaking with our staff, you can learn more specifically about the brands that we sell. Our primary supplier, SCP Pool Corporation, is our source for many of the name brands you are probably familiar with.
HOW CAN I BE ASSURED THAT YOUR COMPANY IS A REPUTABLE, QUALITY POOL BUILDER?
First of all, check our list of references. There is no better way to become comfortable with our quality standards and customer service than to speak directly with our existing customers. You can also check with other local professional organizations to research our reputation and workmanship.